Kitchen Remodeling and Design at True North Cabinets in New Canaan, CT

Here's what our clients are saying about us!

"The quality of the cabinets are superb and the price was also lower than competitors I shopped. Ken and Judi were extremely professional. They captured the look I was going for and I am very particular. The result of my kitchen exceeds my expectations." —Sally S., Darien, CT

"Thanks for being the best subcontractor I've worked with!" —Sarina V., New Canaan, CT

"We selected True North Cabinets because of the price and we love the design Judi drew-up. It was easy to work with Judi and she had great insight, knowledge, and ideas; open to many possibilities to address needs and concerns.

"Our experience with True North Cabinets was above and beyond our expectations. The design was perfect, the product exceptional and the service outstanding. I know I can approach either Ken or Louise with a question or concern and it will be addressed immediately. You both provide so much more than cabinets - you guided us through the whole process from start to finish and no stone was left unturned. I particularly appreciated your help with decorating questions (i.e., stools, paint colors) and your installers were the most meticulous hard-working men I've come across! I found a quality product at a reasonable price and was extremely impressed with designs shown on website and you were thorough, responsive and had great attention to detail. Working with True North Cabinets was an absolute pleasure - thank you!!" —Allison J., Fairfield, CT

"We are very happy indeed with the whole process and how you lived up to everything you said you would – I find it refreshing to deal with someone who shares our own straightforward honesty and integrity and who carries out his job with such professionalism. I am happy to act as a reference for you." —David T., Greenwich, CT

"After meeting with several kitchen designers, it was clear that Ken's attention to detail and knowledge of his product would provide us with the best service. Our cabinets look beautiful and Ken was willing to help us think through every detail. He remained engaged in the process from beginning to end. The experience was great." —Emily & Chris B., New Canaan, CT

"My experience with True North Cabinets was perfection from start to finish, design, customer service and installation were flawless. Even though our project wasn't huge, we were treated with top-notch service on every level. We look forward to working with True North again and again. Thank you Ken!" —Julie R., Greenwich, CT

"Louise, everything looks good and we are thrilled with our kitchen. I will certainly push anyone I know who wants a new kitchen your way. Thanks again - you and Ken were both great to work with." —Rosie T., Greenwich, CT

"Angela and I thought you devoted a lot of time to our project and made a tremendous effort in seeing the project to the end. The cabinetry and the countertops are beautiful. We are very happy with the results." —Gerry & Angela M., New Canaan, CT

"We continue to be very satisfied with the kitchen done by True North. Please use us as a reference - especially on the importance of a professional installation after we learned our lesson." —Wheatleigh D., Greenwich, CT

"I wanted let you know how much I appreciate your taking me under your wing and helping me with my renovation project. You saw the unique issues that my home presented and was able to fend off problems before they occurred. You guided me through the selection and design process with diligence and professionalism. Your tendency to continuously be “one step ahead” gave me confidence that my project, with all of its quirks and nuances, could be completed as I envisioned. Your installation service exceeded my expectations. As you know, I was convinced that my contractor, who markets himself as being a “finish carpenter” and “mill worker”, would be more than capable of installing the fine cabinetry. However, after a short attempt, the installation proved to be disastrous. You again evaluated the situation and was able to convince me that with a little TLC and fine workmanship, your installers could do the job. And that they did, flawlessly. Dave and Larry spent over a week with shims and scribing tools and tiny craft paintbrushes, carefully and precisely fitting my brand new cabinets to my very old and uneven walls, ceilings and floors. It was truly amazing to watch them each day treat my project as if it were their own. Thank you again for all of your help and support.

I will definitely recommend True North Cabinets to others." —Stan T., Westport, CT

"Ken Pascal provides first class service for high end custom cabinetry." —Jennifer T., Darien, CT

"A fabulous experience once again. This is our 3rd job done by True North Cabinets and the customer service and product has been impeccable. Thanks Ken!" —Nancy D., New Canaan, CT

"Thank you Ken and Louise for helping us to create a wonderful kitchen and family room for our home. Thanks also to Wojtek for his installation expertise!" —Claire J., New Canaan, CT

"Ken did a great job. He was very responsive to my questions and concerns, I am very satisfied." —Matt M., Darien, CT

"Ken and Louise were always available and onsite to oversee our project and the work was flawless. Very professional job!" —Jane P., New Canaan, CT

"We absolutely love our kitchen both look and function. Ken was very on top of everything! We've had many, many compliments, Thank you!" —Kara G., Darien, CT

"The experience has been a very good one. Ken is very professional and helpful and always quick to respond. We love our kitchen and plan to recommend True North to all who ask. Thank you!" —Bea P., Rye Brook, NY

"We selected True North Cabinets for the design, service, and quality of the cabinetry. Our experience was very positve. Ken and Judi were very thorough and always available for consultation." —Joan E., New Canaan, CT

"Fabulous, we love our kitchen and will always appreciate the care and attention to detail that you gave us." —Mallory W., Darien, CT

"The product is not only well built but of beautiful quality. It was a pleasure working with you from design to finish." —Virginia C., New Canaan, CT

"The follow-up is terrific and they couldn't be more professional. Ken was out in the cold checking every cabinet upon delivery, you can't ask for anything more than that. Working with Ken and Louise was very efficient and the best money spent was in the design phase." —David S., Greenwich, CT

"It is truly a warm, family kitchen space that feels perfect for us. We love it! We have also received so many compliments. We also appreciate the personal service before, during, and still after completion. Thank you!!" —Michele P., New Canaan, CT

"The kitchen looks quite spectacular! Ken’s attention to detail in both the planning and the delivery was great. He was very forthcoming with suggestions and gracious with our changes to the design." —Michael & Tamara C., Wilton, CT

"Ken’s attention to detail from the point of design to the complete installation made our remodel extremely easy!" —Joe & Pegeen R., Stamford, CT

"The quality of the material is one aspect of the job, but the service is so much more, that's really where the value is offered, in the service. They go above and beyond in service." —Michael F., New Canaan, CT

"Very attentive and eager to resolve any problem that arose. This service was very much appreciated." —Karen S., New Canaan, CT

"Felt these were the best made cabinets on the market." —Susan M., Greenwich, CT

"Just a quick note to thank you so very much for rectifying our shelf situation - no questions asked. If I've said it once, I'll say it again - no one beats your flawless customer service. Deane and I appreciate tremendously how hard you worked to make things right again with our shelving - 3 years later... We will continue to recommend you of course!" —Nancy & Deane D., New Canaan, CT

"Great design, it all came together beautifully. Great customer service and on time." —Holly H., New Canaan, CT

"Just wanted to let you know it looks beautiful. Thank you from another satisfied customer." —Nancy N., Ridgefield, CT

"The company is not just selling the product, they want to make sure that the client gets what he wants." —Peter & Elizabeth B., Stamford, CT

"Great job! Very easy to work with." —Deanna & Jamie B., Darien, CT

"You were an absolute pleasure to work with, thank you for all of your time and advice. I hope you can stop by for a cup of coffee and enjoy the final product." —Joanna T., New Canaan, CT

"The vanity has the quality of a fine piece of furniture and the architecture is reminisient of our stays in european hotels... exactly the look I was hoping for my bathroom!" —Doreen D., New Canaan, CT

"We were really happy with True North's work from start to finish. We had been working on plans for remodeling and even had some preliminary drawings; however, it wasn't until our first meeting with Ken that we truly got excited about our kitchen. It was clear that he was really listening to our ideas, the turnaround on changes to the plans was extremely timely and the work product was precise. The communication line was always open and we were always given good options when we were looking for suggestions. When it came time for construction, Ken was meticulous about measurements, and ensured that the builder and contractor were on the same page. We also used SMC Stone and are very happy with the counter. Overall, we are very pleased." —Phil & Leigh K., New Canaan, CT

"Thank you so much.. I LOVE the kitchen. I am so happy. The cabinets are beautiful and the design is perfect. I cannot thank you and Louise enough for all your patience and time." —Kim F., New Canaan, CT

"True North Cabinets was recommended to us by our Architect for their attention to detail and professionalism. No matter how small an item we requested, everything was given the same attention. Ken answered my emails and telephone calls immediately. Communication between us was second-to-none. Tim and I would highly recommend True North Cabinets." —Wendy and Tim D., Darien, CT

"Initially we saw an article in the local newspaper featuring True North. After calling and get a very prompt reply, we met Ken and Louise and were impressed with their passion for what they do and commitment to do things well. The Kountry Kraft product quality and the wide array of options were things that Ken very capably illustrated to us. His intimate knowledge of the details and craftsmanship were presented in a very functional, user friendly manner.

Once we got into the design phase we found that Ken and Judi were very good listeners who help guide us to decisions that they knew would meet our needs, objectives and budget.

All the way through the process, everyone at True North was professional, friendly and results driven. Most importantly, the end product was delivered, installed and finished as promised- it is absolutely a major enhancement to our home and a more comfortable and functional gathering place for our family and friends." — Tom and Cricket C., Darien, CT

"Ken and Louise work very well together and care about their business. Their product is outstanding and we were thrilled with the level of detail from the installers." — Rose W., New Canaan, CT

The design stage was stressful finalizing the details, however, the care and attention to detail was superb. Ken was there when cabinets were delivered and responded promply to all and every concern during installation and beyond." — Karen D., Darien, CT